ReplyFlow Kit

Sample deliverable

Invoice reminder workflow.

This sample shows how a small business can follow up on invoices with clear timing, professional wording, and a simple internal checklist.

Reminder sequence

Five practical touchpoints.

Day 0: invoice sent

Hi {{first_name}}, invoice {{invoice_number}} for {{amount}} has been sent. You can pay here: {{payment_link}}. Reply if any detail needs correction.

Day 3: friendly check

Hi {{first_name}}, quick check that invoice {{invoice_number}} came through. The payment link is {{payment_link}}. Thank you.

Day 7: direct reminder

Hi {{first_name}}, invoice {{invoice_number}} for {{amount}} is still open. Please complete payment today or reply with any issue so I can help.

Day 14: firm follow-up

Hi {{first_name}}, invoice {{invoice_number}} is now 14 days open. Please pay by {{date}} using {{payment_link}}, or reply today if something needs to be resolved.

Day 21: final internal escalation

Hi {{first_name}}, I need to close out invoice {{invoice_number}}. Please pay or reply by {{date}} so we can avoid pausing future work.

Tracker fields

Keep it simple.

  • Client name
  • Invoice number
  • Amount
  • Due date
  • Last reminder sent
  • Next action date
  • Status

Internal rule

Stop when paid.

Every reminder should include one clear payment link and one way to report a problem. Once payment is confirmed, reminders stop and the tracker moves to paid.