Webhook input
Minimal job-completed payload.
- Job ID for duplicate prevention
- Customer name
- Customer phone number
- Review link
- Optional job or technician notes
Delivery logic
Clear and reversible.
The workflow can start as a Node webhook connected to Twilio or a client-approved SMS provider. Each send is logged with timestamp, recipient, job ID, provider message ID, and any delivery error.
Example message
Short, polite review request.
After job completion
Hi Ana, thanks for choosing us today. When you have a minute, could you leave a quick review? https://example.com/review
Duplicate prevention
If the same job ID is received twice, the webhook returns a skipped response instead of sending another text.
Handoff
What the client receives.
The deliverable can include webhook code, environment-variable setup, local test instructions, sample payloads, logging format, and a short deployment checklist.